What does the dashboard offer you?
The Operations Dashboard provides waste managers with a real-time overview of key waste management metrics. It summarizes your operational data and presents it in a clear, understandable format, allowing you to quickly identify issues, supplier performance, and optimization opportunities.
How to work with this dashboard
When you open it, you will see several areas, each representing an important aspect of the operation:
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Key performance indicators (KPIs): In the upper section you will find the most important figures on data completeness, pickup reliability, supplier performance and successful order processing at a glance.
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Trend visualization: A chart shows how completed and requested pickups, as well as punctuality, have developed over the past few weeks – ideal for identifying patterns or anomalies.
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Monthly overview: The monthly breakdown gives you an overview of all orders – whether in progress, canceled, reviewed, or marked as problem cases. This allows you to specifically review performance and identify bottlenecks or risks.
Filter data
Use the comprehensive filter panel to customize your view by time period, specific locations, waste disposal companies, and individual materials. This allows you to focus on specific aspects of your operations.
Explanations of metrics and KPIs.
Operational performance metrics
Explanation of the most important key figures
| Key figure | What it measures | Why it is important |
|---|---|---|
| Response rate | Completeness of reported data (quantities and weights) | Basis for compliance and analysis |
| Problem rate | Number and % of pickups with reported problems | Identifies the need for action and enables targeted management |
| On-time pickup rate |
% of scheduled pickups that occur on time. (Earlier pickups will still be considered on time.) |
Controls supplier performance and customer satisfaction |
| Order execution rate | % of orders completed without cancellation | Mirror of operational reliability |
| Pickups Performance Chart | Developments and trends of collections and disposal companies SLA (on-time collection rate) | Reveals process bottlenecks and areas for improvement |
| Monthly overview | Breakdown of orders by order status & problems | Support with audits and process optimization |
How to make the most of the Operations Dashboard
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Check your KPIs regularly to manage your operations based on data.
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Analyze trends to prevent future problems early and better select suppliers.
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Use the monthly statistics to improve internal processes and ensure compliance with legal requirements.
The dashboard brings you several tangible benefits:
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Quick problem detection: You can immediately see how many pickups are problematic and in which areas action is needed.
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Supplier monitoring: Evaluate the reliability of your service providers based on punctuality and completion rates and make informed decisions in supplier management.
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Compliance support: A high response rate ensures complete data and facilitates legally compliant reporting.
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Continuous improvement: Use trend charts and monthly overviews to optimize processes and increase efficiency in waste disposal.
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